PROGRAM
MANAGER
MINIMUM/GENERAL
EXPERIENCE: 8 years of specialized experience, including two years managing
a staff of 10 or more, as manager of projects involving analysis, design and
implementation of complex systems such as information processing and
communications to include direct supervision of systems design and
development and responsibility for contract administration and personnel
scheduling.
FUNCTIONAL
RESPONSIBILITIES: Manages overall contract effort. Serves as the
contractor's authorized interface with the Government Contracting Officer
(CO), the Contracting Officer's Technical Representative (COTR), government
personnel and customer agency representatives. Responsible for formulating
and enforcing work standards, assigning of contractor work schedules, and
the review work discrepancies. Supervise contractor personnel, and
communicate policies, purposes, and goals of the organization to
subordinates. Responsible for the management of the entire project and the
assigned staff. Responsible for coordinating all project administrative
matters with the Contracting Officer's Representative.
MINIMUM
EDUCATION: Bachelors level degree from accredited university or college in
Electrical Engineering or Computer Science or related technical field is
required. Advanced professional education and training in management
principles and practices are desirable.
PROJECT
MANAGER/LEADER
MINIMUM/GENERAL
EXPERIENCE: Minimum of 6 years progressive experience in information systems
technical support services. General understanding of and experience in
system engineering, development, and operation activities involved in
supporting large and complex information technology environments. Minimum
three years experience in project management of complex systems engineering
and support efforts involving a wide variety of hardware, software, and
communications component.
FUNCTIONAL
RESPONSIBILITIES: Directs all financial management and contract/subcontract
administrative activities, such as budgeting, manpower and resource
planning, and financial reporting. May perform complex evaluations of
existing procedures, processes, techniques, models, and/or systems related
to management problems or contractual issues which would require a report
and recommend solutions. Prepare charts, tables, graphs, and diagrams to
assist in analyzing problems.
MINIMUM
EDUCATION: Bachelors level degree from accredited university or college in
Electrical Engineering or Computer Science or related technical field is
required. Advanced professional education and training in management
principles and practices are desirable.
PROJECT
SPECIALIST
MINIMUM/GENERAL
EXPERIENCE: Three years experience in conducting and supporting financial
and administrative activities of a large project involving information
systems engineering, integration, and operation tasks. Experience in
budgeting, manpower and resource allocation, and financial reporting.
Experience in spreadsheet, word-processing, and presentation graphics
packages.
FUNCTIONAL
RESPONSIBILITIES: Under guidance, directs some activities related to
financial and administrative functions, such as budgeting, manpower and
resource planning, and financial reporting. May research and report on
contractual issues.
MINIMUM
EDUCATION: Bachelors level degree from accredited university or college in
Business Administration, Accounting, Economics, or Finance.
SENIOR
BUSINESS PROCESS REENGINEERING SPECIALIST
MINIMUM/GENERAL
EXPERIENCE: Requires minimum of 4 years experience in BPR methodologies to
define improvements and new initiatives for client mission critical systems.
Must have modeled the activities, workflows, and data used in client
processes, developed measurement criteria, eliminated no-value added
activities, and developed new process prototypes. Experience in the use of
Computer Aided Software Engineering (CASE) tools to generate process
prototypes is required. Strong client communication skills are required.
FUNCTIONAL
RESPONSIBILITIES: Use the BPR methodology in conjunction with Computer Aided
Software Engineering (CASE) tools to support a disciplined approach to
developing process and data models and capturing information needed for the
development of system prototypes that define the improved business process.
MINIMUM
EDUCATION: Bachelors level degree from accredited university or college in
Electrical Engineering or Computer Science or related technical
field is required; Master’s degree preferred.
SENIOR
SYSTEMS ENGINEER
MINIMUM/GENERAL
EXPERIENCE: At least 8 years experience with progressively more difficult
systems development responsibility including a minimum of 6 years of systems
analysis including acting as lead analyst for development of and information
system. This position requires a sound and thorough theoretical and
practical knowledge of automation systems. Requires skills in verbal and
written communications. It also requires initiative, imagination, analytical
ability and the ability to deal tactfully and effectively with customers.
Previous work with other federal government agencies is desirable.
FUNCTIONAL
RESPONSIBILITIES: Performs activities associated with the design and
implementation of information system. Analyzes, designs, integrates,
documents automation systems and micro systems and applications. Performs
tasks involved with the integration of electronic processes or methodologies
to resolve total system problems, or technology problems as the relate to
customer requirements. Analyzes information security requirements. Applies
analytical and systematic approaches in the resolution of problems of work
flow, organization, and planning. Directs and assists system engineers in
the application of IT principles to the solution of secure systems design
problems.
MINIMUM
EDUCATION: Bachelors level degree from an accredited university or college
is
required
in computer science, electronics, mathematics, engineering, statistics,
operations research, accounting, business administration or computer related
field. Ten years directly related experience in information analysis may be
substituted for the educational requirement.
SYSTEMS
ENGINEER
MINIMUM/GENERAL
EXPERIENCE: At least 5 years experience with progressively more difficult
systems development responsibility including a minimum of 2 years of systems
analysis for a complex information system. This position requires an
understanding of theoretical and practical knowledge of automation systems.
Requires skills in verbal and written communications. It also requires
initiative, imagination, analytical ability and the ability to deal
tactfully and effectively with customers. Previous work with other federal
government agencies is desirable.
FUNCTIONAL
RESPONSIBILITIES: Performs activities associated with the design and
implementation of information system. Analyzes, designs, integrates, and
documents automation systems, micro systems and applications. Performs tasks
involved with the integration of electronic processes or methodologies to
resolve total system problems, or technology problems as the relate to
customer requirements. Conducts scientific and statistical analysis.
Performs comparative analysis of commercial software packages. Applies
analytical and systematic approaches in the resolution of problems of work
flow, organization, and planning. Directs and assists system engineers in
the application of IT principles to the solution of secure systems design
problems.
MINIMUM
EDUCATION: Bachelors level degree from an accredited university or college
is
required
in computer science, electronics, mathematics, engineering, statistics,
operations research, accounting, business administration or computer related
field. Eight years directly related experience in information analysis may
be substituted for the educational requirement.
SENIOR
SYSTEMS ANALYST
MINIMUM/GENERAL
EXPERIENCE: At least 6 years experience in providing information expertise
to large scale computer systems including recommendations for selecting
operating systems, telecommunications, hardware, and software. This position
requires 3 years experience with trusted operating systems and providing
direction and oversight to junior system analysts. This position requires a
practical knowledge of automation systems and skills in verbal and written
communications. It also requires initiative, imagination, analytical ability
and the ability to deal tactfully and effectively with customers.
FUNCTIONAL
RESPONSIBILITIES: Works on intense, complex application problems involving
all phases of systems analysis to provide solutions. Provides technical
support for secure software development tasks, including the review of work
products for correctness, adherence to the design concept and to user
standards. Based on a review of current policy, doctrine and regulations,
provide recommendations for consolidating or developing policy and
procedures at the mid-management level. Applies knowledge of current policy
at the national structure, roles of major organizations how they interrelate
and interact, and shortcomings in this structure. Reviews and recommends
solutions to customer problems based on an understanding of how products and
services interrelate and support the mission and the viewpoints of the
consumers of those products and services. Analyzes and recommends resolution
of problems based on knowledge of the major products and services, an
understanding of their limitations, and a working knowledge of the
disciplines.
MINIMUM
EDUCATION: Bachelors level degree from an accredited university or college
is required in computer science, electronics, mathematics or computer
related field, Master’s degree preferred. Four years directly related
experience in systems security may be substituted for the educational
requirement.
SENIOR
MICROCOMPUTER SYSTEMS ANALYST
MINIMUM/GENERAL
EXPERIENCE: Requires minimum 6 years experience in microcomputer hardware
and software support with hands-on experience with variety of PC hardware
and software products. Expertise with DOS, Windows 3.x and 95, and office
automation suites (e.g., MS-Office, WordPerfect Office, Lotus Smart Suite)
Demonstrated experience with IBM clone 80X86 hardware and peripherals and
associated drivers.
FUNCTIONAL
RESPONSIBILITIES: Performs as the senior technical specialist in the
hardware and software specification, configuration, set-up, burn-in,
installation, and troubleshooting of microcomputer platforms. Also performs
the same duties for all microcomputer-related peripherals such as printers,
plotters, modems, scanners, etc. including device drivers. Assists help desk
staff in troubleshooting, diagnosis, and repair of microcomputer related
failures. Conducts on-one-on training and on the job assistance to users.
MINIMUM
EDUCATION: Bachelors level degree from accredited university or college in
Electrical Engineering or Computer Science or related technical field is
required. Advanced professional education and training in microcomputer
hardware/software are desirable.
COMPUTER
SYSTEMS ANALYST
MINIMUM/GENERAL
EXPERIENCE: At least 5 years experience in providing information security
expertise to large scale computer systems including recommendations for
selecting operating systems, telecommunications, hardware, and software.
This position requires 2-3 years experience with trusted operating systems
and providing direction and oversight to junior system analysts. This
position requires a practical knowledge of automation systems and skills in
verbal and written communications. It also requires initiative, imagination,
analytical ability and the ability to deal tactfully and effectively with
customers.
FUNCTIONAL
RESPONSIBILITIES: Works on moderately complex application problems involving
all phases of systems analysis to provide solutions. Provides technical
support for secure software development tasks, including the review of work
products for correctness, adherence to the design concept and to user
standards. Based on a review of current policy, doctrine and regulations,
provide recommendations for consolidating or developing policy and
procedures at the mid-management level.
Applies knowledge of current policy at the national structure, roles
of major organizations how they interrelate and interact, and shortcomings
in this structure. Reviews and recommends solutions to customer problems
based on an understanding of how products and services interrelate and
support the mission and the viewpoints of the consumers of those products
and services. Analyzes and recommends resolution of problems based on
knowledge of the major products and services, an understanding of their
limitations, and a working knowledge of the disciplines.
MINIMUM
EDUCATION: Bachelors level degree from an accredited university or college
is required in computer science, electronics, mathematics or computer
related field. Four years directly related experience in systems security
may be substituted for the educational requirement.
SENIOR
SOFTWARE ENGINEER
MINIMUM/GENERAL
EXPERIENCE: At least 8 years experience in providing software engineering
expertise to large scale computer systems including recommendations for
selecting operating systems, telecommunications, hardware, and software.
This position requires a practical knowledge of automation systems and
skills in verbal and written communications. It also requires initiative,
imagination, analytical ability and the ability to deal tactfully and
effectively with customers.
FUNCTIONAL
RESPONSIBILITIES: Performs complex analysis, design, development, testing
and debugging of computer software. Activities range from operating system
architecture integration and software design to recommendation of IT
products. Provides functional and empirical analysis related to the design,
development and implementation of software operating systems for products
including, but not limited to, utility software, development software, and
diagnostic software. Analyzes network and computer communications hardware
characteristics for requirements. Assists and coordinates with
communications network specialists in the area of communications hardware.
Operating Systems being supported include UNIX: System V, Release 3, System
V, Release 4, BSD, Sun OS, Solaris, DEC Ultrix, IBM AIX, HP AUX, SCO, Open
Desktop; X-windows Environment; MS-DOS; MS Windows Environment; MS Windows
NT; IBM OS/2; DEC VMS; IBM MVS; IFB VS; Unisys OS 1100/2200.
MINIMUM
EDUCATION: Bachelors level degree from an accredited university or college
is
required in computer science, electronics, mathematics or computer related
field.
SOFTWARE
ENGINEER
MINIMUM/GENERAL
EXPERIENCE: At least 5 years experience in providing software engineering
expertise to large scale computer systems including recommendations for
selecting operating systems, telecommunications, hardware, and software.
This position requires a practical knowledge of automation systems and
skills in verbal and written communications. It also requires initiative,
imagination, analytical ability and the ability to deal tactfully and
effectively with customers.
FUNCTIONAL
RESPONSIBILITIES: Performs moderately complex analysis, design, development,
testing and debugging of computer software. Activities range from operating
system architecture integration and software design to recommendation of
products. Provides functional and empirical analysis related to the design,
development and implementation of software operating systems for products
including, but not limited to, utility software, development software, and
diagnostic software. Analyzes network and computer communications hardware
characteristics for requirements. Assists and coordinates with
communications network specialists in the area of communications hardware.
Operating
Systems
being supported include UNIX: System V, Release 3, System V, Release 4, BSD,
Sun OS, Solaris, DEC Ultrix, IBM AIX, HP AUX, SCO, Open Desktop; X-windows
Environment; MS-DOS; MS Windows Environment; MS Windows NT; IBM OS/2; DEC
VMS; IBM MVS; IFB VS; Unisys OS 1100/2200.
MINIMUM
EDUCATION: Bachelors level degree from an accredited university or college
is required in computer science, electronics, mathematics or computer
related field.
SENIOR
APPLICATIONS PROGRAMMER
MINIMUM/GENERAL
EXPERIENCE: At least 6-8 years experience with progressively more difficult
applications development responsibility including a minimum of 3 years of
applications development using COTS RDBMS packages. This position requires 2
years experience with interpreting complex data models and user requirements
and providing direction and oversight to junior applications programmers.
This position requires a practical knowledge of automation systems. Requires
skills in verbal and written communications. It also requires initiative,
imagination, analytical ability and the ability to deal tactfully and
effectively with customers. Previous work with other federal government
agencies is desirable.
FUNCTIONAL
RESPONSIBILITIES: Analyzes user requirements and design specifications.
Develops block diagrams and logic flow charts. Translates detailed process
and data models into interface and applications design. Interfaces
applications with system security features and services. Develops mission
unique security functions (e.g. guards, downgrades, information fusion
capability, etc.). Prototypes new secure system applications to demonstrate
feasibility. Tests, debugs, and refines the computer software to produce the
required product. Prepares required documentation, including both program-
and user-level documentation. Enhances software to reduce operating time or
improve efficiency. Provides technical direction to less experienced
programmers.
MINIMUM
EDUCATION: Bachelors level degree from an accredited university or college
is
required in computer science, electronics, mathematics or computer related
field. Ten years directly related experience in applications development may
be substituted for the educational requirement.
APPLICATIONS
PROGRAMMER
MINIMUM/GENERAL
EXPERIENCE: At least 4 years experience with progressively more difficult
applications development including a minimum of 1 year of applications
development using COTS RDBMS packages. This position requires an
understanding of automation systems. Requires skills in verbal and written
communications. Experience with interpreting complex data models is
desirable.
FUNCTIONAL
RESPONSIBILITIES: Interprets user requirements and design specifications.
Understands block diagrams and logic flow charts. Interprets detailed
process and data models into interface and applications design. Interfaces
applications with system security features and services. Implements mission
unique security functions (e.g. guards, downgrades, information fusion
capability, etc.). Implements new secure system applications to demonstrate
feasibility. Implements test procedures and refines the computer software to
produce the required product. Writes required documentation, including both
program- and user-level documentation. Enhances software to reduce operating
time or improve efficiency.
MINIMUM
EDUCATION: Bachelors level degree from an accredited university or college
is required in computer science, electronics, mathematics, engineering or
computer related field. Five years directly related experience in
applications development may be substituted for the educational requirement.
SENIOR
SYSTEM PROGRAMMER
MINIMUM/GENERAL
EXPERIENCE: At least 5 years experience in systems programming on large
scale computer systems including recommendations on operating system
selection, operating system maintenance, modifications, definition and
resolution of operating system malfunctions. This position requires 2 years
experience with trusted operating systems and providing direction and
oversight to junior system programmers. This position requires a practical
knowledge of automation systems. Requires skills in verbal and written
communications. It also requires initiative, imagination, analytical ability
and the ability to deal tactfully and effectively with customers.
FUNCTIONAL
RESPONSIBILITIES: Responsible for systems programming functions dealing with
the overall operating system or complex subsystems of the operating system.
Develops specifications for extremely complex system programming activities.
Creates and/or maintains trusted communications software, data base
packages, trusted Data Base Management Systems, compilers, assemblers, and
utility programs. Modify existing and create special-purpose trusted
software or prototypes and ensure systems security, efficiency and
integrity.
MINIMUM
EDUCATION: Bachelors level degree from an accredited university or college
is required in computer science, electronics, mathematics or computer
related field. Eight years directly related experience in systems
programming may be substituted for the educational requirement.
SYSTEM
PROGRAMMER
MINIMUM/GENERAL
EXPERIENCE: At least 3 years experience in systems programming on large
scale computer systems including operating system maintenance,
modifications, definition and resolution of operating system malfunctions.
This position requires 1-years experience with trusted operating. Requires
skills in verbal and written communications. It also requires initiative,
imagination, analytical ability and the ability to deal tactfully and
effectively with customers.
FUNCTIONAL
RESPONSIBILITIES: Responsible for implementing systems programming functions
dealing with the overall operating system or complex subsystems of the
operating system. Interprets specifications for extremely complex system
programming activities. Maintains trusted communications software, data base
packages, trusted Data Base Management Systems, compilers, assemblers, and
utility programs. Implements special-purpose trusted software or prototypes
and ensures systems security, efficiency and integrity.
MINIMUM
EDUCATION: Bachelors level degree from an accredited university or college
is required in computer science, electronics, mathematics or computer
related field. Five years directly related experience in systems programming
may be substituted for the educational requirement.
SENIOR
DATABASE MANAGEMENT SPECIALIST
MINIMUM/GENERAL
EXPERIENCE: At least 5 years experience in database administration on large
scale computer systems including implementation of major version change with
COTS RDBMS. Requires skills in verbal and written communications. It also
requires initiative, imagination, analytical ability and the ability to deal
tactfully and effectively with customers. Two years experience with trusted
databases is desirable.
FUNCTIONAL
RESPONSIBILITIES: Manages the development of data base projects. Plans and
budgets staff and data base resources. As necessary, reallocates resources
to maximize benefits. Prepares and delivers presentations on Data Base
Management Systems (DBMS) concepts. Provides daily supervision and direction
to support staff. Evaluates and designs existing or proposed systems to
structure and access data bases. Analyzes data base requirements of the user
department, applications programming and operations for all requirements.
Submits recommendations for solutions which require definition of the
physical structure and functional capabilities of data bases and require
data security and data backup/recovery specifications. Proposes detailed
specifications and flowcharts and coordinates installation of revised or new
systems.
MINIMUM
EDUCATION: Bachelors level degree from an accredited university or college
is required in computer science, electronics, mathematics or computer
related field. Three years directly related experience in database
administration, data administration, or systems programmer may be
substituted for the educational requirement.
DATABASE
MANAGEMENT SPECIALIST
MINIMUM/GENERAL
EXPERIENCE: At least 3 years experience in database administration on large
scale computer systems including implementation of major version change with
COTS RDBMS. Requires skills in verbal and written communications. It also
requires initiative, imagination, analytical ability and the ability to deal
tactfully and effectively with customers. One year’s experience with
trusted databases is desirable.
FUNCTIONAL
RESPONSIBILITIES: Evaluates and designs existing or proposed systems to
structure and access data bases. Analyzes data base requirements of the user
department, applications programming and operations for all requirements.
Submits recommendations for solutions, which require definition of the
physical structure and functional capabilities of data bases and require
data security and data backup/recovery specifications. Proposes detailed
specifications and flowcharts and coordinates installation of revised or new
systems.
MINIMUM
EDUCATION: Bachelors level degree from an accredited university or college
is required in computer science, electronics, mathematics or computer
related field. Three years directly related experience in database
administration, data administration, or systems programmer may be
substituted for the educational requirement.
SENIOR
PORTAL ENGINEER
MINIMUM/GENERAL
EXPERIENCE: Eight years of experience in Internet development and enterprise
applications. Experience in database design in complex environments,
distributed systems and client-server computing, object-oriented design and
programming, networking and database technologies, and information security
issues. Demonstrable experience in projects involving a combination of two
or more of the following languages: Visual Basic, C/C++, COM, Java, Java
Server Pages, Active Server Pages (ASP), ADO, VBscript, XML, HTML,
JavaScript, CORBA, SQL/Stored Procedures. Experience coding on Unix and NT
platforms. Experience with environments: web-based systems, legacy systems
integration, and middleware technologies, enterprise portal experience in
Plumtree, Viador, CA Jasmine, Sybase or Oracle Databases, Oracle, MS SQL
7.0.
FUNCTIONAL
RESPONSIBILITIES: Leads teams to provide clients with browser-based
interfaces to their disparate corporate information. Supervises full
development lifecycle including specification gathering; requirements
definition, designing system architectures; developing custom tools and
integrating enterprise applications into enterprise information portals. The
resulting integration provides clients with browser-based interfaces to
their disparate corporate information/systems.
MINIMUM
EDUCATION: Bachelor's Degree in Computer Science or related field.
Exceptions made dependent on experience.
PORTAL
ENGINEER
MINIMUM/GENERAL
EXPERIENCE: Five years of experience in Internet development and enterprise
applications. Demonstrable experience in a combination of two or more of the
following languages: Visual Basic, C/C++, COM, Java, Java Server Pages,
Active Server Pages (ASP), ADO, VBscript, XML, HTML, JavaScript, CORBA,
SQL/Stored Procedures. Experience coding on Unix and NT platforms and GUI
and familiarity with multi-threaded server programming. Experience with:
Web-based systems, legacy systems integration, security issues and
middleware technologies, Enterprise Portal experience in Plumtree, Viador,
CA Jasmine, Sybase or Oracle Databases, Oracle, MS SQL 7.0.
FUNCTIONAL
RESPONSIBILITIES: Works on teams to provide clients with browser-based
interfaces to their disparate corporate information. Gathers specifications
and defines scope of work. Installs portal framework on NT or Unix based
servers; develops custom tools and integrates enterprise applications into
Enterprise Information Portals. The resulting integration provides clients
with browser-based interfaces to their disparate corporate information.
MINIMUM
EDUCATION: Bachelor's Degree in Computer Science or related field.
Exceptions made dependent on experience.
SENIOR
FIELD ENGINEER
MINIMUM/GENERAL
EXPERIENCE: Requires 8 years experience in general computer and
communications hardware and software configuration, installation, test, and
troubleshooting. Must possesses specific skills and expertise in the
customer’s suite of installed hardware and software. Requires excellent
written and oral communications skills. Also, requires a working knowledge
of various test equipment used in computer and communications industry.
FUNCTIONAL
RESPONSIBILITIES: Performs field installation, configuration, and
troubleshooting of computer hardware and software components in large and
complex automation environments. The types of hardware and software range
from minicomputers and microcomputers to networking and communications
equipment, and computer peripherals. The field engineer supports new
installations and adds, moves, and changes to existing environments. The
field engineer will also be dispatched by help desk personnel to
troubleshoot and repair faulty computer and communications equipment.
MINIMUM
EDUCATION: Bachelors level degree from accredited university or college in
Electrical Engineering or Computer Science or related technical field is
required.
COMMUNICATIONS
NETWORK MANAGER
MINIMUM/GENERAL
EXPERIENCE: Requires a minimum of eight years general experience in
communications network life cycle management from planning and analysis,
through design and implementation, to implementation and support. Requires a
thorough knowledge of local and wide area network communications standards,
protocols, and technologies.
FUNCTIONAL
RESPONSIBILITIES: Analyzes network and computer communications hardware
characteristics and recommends equipment procurement, removals, and
modifications. Adds, deletes and modifies, as required, host, terminal, and
network devices. Directs and coordinates with communications network
specialists in the area of communications hardware and software. Analyzes
and implements communications standards and protocols according to site
requirements.
MINIMUM
EDUCATION: Bachelors level degree from an accredited university or college
is required in computer science, electronics, mathematics or computer
related field. Five years directly related experience in computer network
communications may be substituted for the educational requirement.
SENIOR
NETWORK ENGINEER
MINIMUM/GENERAL
EXPERIENCE: Eight (8) years experience in network systems life cycle
development and management practices. Must possess hands-on, technical
experience in the past five years in conducting requirements analysis,
system design, implementation planning, and deployment of complex,
multi-protocol, multi-site, large network systems. Requires hands-on
experience and formal training in communications standards such as Ethernet,
token ring, FDDI, Fast Ethernet, ATM, synchronous and asynchronous
communications implemented using a wide variety of media to include optical
fiber, coax, and twisted-pair cabling. Also, requires knowledge and
experience in IPX/SPX, TCP/IP, SNMP, RIP, and RMON. Must have hands-on
technical experience in network hubs, routers, bridges, file servers, and
network operating systems such as Novell, Windows NT, and Banyan Vines. Last
three years of experience must be in leading a team of network engineers and
technicians in the analysis, design, implementation planning, installation,
and deployment of large, complex, and multi-site computer and communications
networks. Three years supervisory experience is required.
FUNCTIONAL
RESPONSIBILITIES: Applies knowledge of network protocols, architectures,
equipment,
services, standards and technology to various system engineering activities.
Performs threat and vulnerability analyses of various network architectures,
access configurations and hardware/software components. Develop appropriate
security requirements and impact operations plans for existing and emerging
technologies and services.
MINIMUM
EDUCATION: Bachelors level degree from accredited university or college in
Electrical Engineering or Computer Science or related technical field is
required. Advanced professional education and training in management
principles and practices are desirable
NETWORK
ENGINEER
MINIMUM/GENERAL
EXPERIENCE: Five (5) years experience in network systems life cycle
development and management practices. Must possess hands-on, technical
experience in the past five years in conducting requirements analysis,
system design, implementation planning, and deployment of complex,
multi-protocol, multi-site, large network systems. Requires hands-on
experience and formal training in communications standards such as Ethernet,
token ring, FDDI, Fast Ethernet, ATM, synchronous and asynchronous
communications implemented using a wide variety of media to include optical
fiber, coax, and twisted-pair cabling. Also, requires knowledge and
experience in IPX/SPX, TCP/IP, SNMP, RIP, and RMON. Must have hands-on
technical experience in network hubs, routers, bridges, file servers, and
network operating systems such as Novell, Windows NT, and Banyan Vines.
FUNCTIONAL
RESPONSIBILITIES: Applies knowledge of network protocols, architectures,
equipment, services, standards and technology to various system engineering
activities. Performs threat and vulnerability analyses of various network
architectures, access configurations and hardware/software components.
Develop appropriate security requirements and impact operations plans for
existing and emerging technologies and services.
MINIMUM
EDUCATION: Bachelors level degree from accredited university or college in
Electrical Engineering or Computer Science or related technical field is
required. Advanced professional education and training in management
principles and practices are desirable.
SENIOR
NETWORK INSTALLATION/SUPPORT TECHNICIAN
MINIMUM/GENERAL
EXPERIENCE: Minimum of eight years experience in network systems
installation and support. Requires hands-on experience in installation,
configuration, set-up, and maintenance of network equipment such as hubs,
routers, switches, bridges, gateways, etc. Must have a good understanding of
network technologies, protocol, and vendors’ equipment.
FUNCTIONAL
RESPONSIBILITIES: Responsible for installation, testing, and maintenance of
network hardware and software to include hubs, switches, routers, bridges,
file servers, gateways, modems, etc. Performs hands-on implementation of
communications networks. Implements complete end-to-end system installation
and testing of network systems. Performs adds, moves and changes to network
equipment.
MINIMUM
EDUCATION: Bachelors level degree from accredited university or college in
Electrical Engineering or Computer Science or related technical field is
required. Advanced professional education and training in networking
principles and practices are desirable.
CABLING
ENGINEER/TECHNICIAN
MINIMUM/GENERAL
EXPERIENCE: This position requires three (3) or more years of hands on
experience in cable and network wiring. Incumbent must possess the ability
to test and verify cabling from faceplate to premise patch panel. Requires
experience in coaxial, twisted-pair, and optical fiber cabling technologies
and standards. Requires basic understanding of and experience in networking
technologies and standards.
FUNCTIONAL
RESPONSIBILITIES: Responsible for installation, testing, and maintenance of
physical cable plant. Performs hands-on implementation of cable plant.
Implements complete end-to-end system terminations. Removes and de-installs
legacy cabling as part of system maintenance.
MINIMUM
EDUCATION: Minimum three (3) years of hands on experience of installation
and testing of fiber and copper cable, both in-building and outside plant.
OPERATIONS
MANAGER
MINIMUM/GENERAL
EXPERIENCE: Requires 10 years hands-on experience in computer hardware,
software, and networking technologies with at least 5 years in a large
computer or data center environment. Last 3 years of experience must be in a
supervisory capacity. Understanding of computer and data center operations,
procedures, and automated tools is required. Also, a through understanding
of hardware and software maintenance agreements is required. Requires
excellent oral and written communications skills.
FUNCTIONAL
RESPONSIBILITIES: Responsible for the overall operation and administration
of a computer and data center that provides uninterrupted, reliable, and
quality computer and communications service to the user community. Manages
the computer and data center operations; reviews, negotiates, and enforces
maintenance agreements; generates end-user surveys and solicits input from
the user community; ensures all systems and communications links are
available, reliable, and in highest operating condition at all times;
reviews skill levels and skill mix of computer center staff and coordinates
training; coordinates rotation schedule of staff; and reports on computer
center operational status and provides metrics to COTR.
MINIMUM
EDUCATION: Bachelors level degree from accredited university or college in
Computer Science or related technical field is required. Advanced
professional education and training in management principles and practices
are desirable.
SENIOR
COMPUTER SYSTEMS OPERATOR
MINIMUM/GENERAL
EXPERIENCE: Requires a minimum of 10 years experience in the operation of
mainframe and mini-computer platforms in a multi-computer site. Requires
knowledge of computer operating procedures, production scheduling and
reporting, basic systems maintenance, and support of user and system
development communities.
FUNCTIONAL
RESPONSIBILITIES: Ensures efficient operation of a multi-computer site that
supports database analysis, data base report production, and system
development, by local and remote users. Coordinates system resource
availability with database analysts, system and application programmers, and
other users. Provides advice and assistance to users on equipment operation,
to include data communications. Ensures site compliance with electronic and
physical security procedures and standards.
MINIMUM
EDUCATION: Bachelors level degree from an accredited university or college
is required in computer science, electronics, mathematics, engineering or
computer related field. Five years directly related experience in
applications development may be substituted for the educational requirement.
COMPUTER
SYSTEMS OPERATOR
MINIMUM/GENERAL
EXPERIENCE: Requires a minimum of 6 years experience in the operation of
mainframe and mini-computer platforms in a multi-computer site. Requires
knowledge of computer operating procedures, production scheduling and
reporting, basic systems maintenance, and support of user and system
development communities.
FUNCTIONAL
RESPONSIBILITIES: Ensures efficient operation of a multi-computer site that
supports database analysis, data base report production, and system
development, by local and remote users. Coordinates system resource
availability with database analysts, system and application programmers, and
other users. Provides advice and assistance to users on equipment operation,
to include data communications. Ensures site compliance with electronic and
physical security procedures and standards.
MINIMUM
EDUCATION: Bachelors level degree from an accredited university or college
is required in computer science, electronics, mathematics, engineering or
computer related field. Five years directly related experience in
applications development may be substituted for the educational requirement.
SYSTEMS
ADMINISTRATOR
MINIMUM/GENERAL
EXPERIENCE: At least 3 years experience in systems administration on large
scale computer systems including implementation of major version change with
COTS RDBMS. Requires skills in verbal and written communications. It also
requires initiative, imagination, analytical ability and the ability to deal
tactfully and effectively with customers. One year experience with trusted
databases is desirable.
FUNCTIONAL
RESPONSIBILITIES: Performs functions necessary to maintain overall security
responsibility for the entire multi-user system. This includes major system
level functions such as adding and deleting users, allocating resources, and
backing up the system. Grants system access through user Ids and passwords.
Works very closely with the database administrator and the systems
programmers.
MINIMUM
EDUCATION: Bachelors level degree from an accredited university or college
is required in computer science, electronics, mathematics or computer
related field. Five years directly related experience in database
administration, data administration, or systems programmer may be
substituted for the educational requirement.
HELP
DESK MANAGER
MINIMUM/GENERAL
EXPERIENCE: Requires 10 years hands-on experience in computer hardware,
software, and networking technologies with at least 5 years in a Help Desk
Environment. Last 3 years of experience must be in a supervisory capacity.
Understanding of help desk operations, procedures and automated tools is
required. Also, a through understanding of service-level agreements is
required. Requires excellent oral and written communications skills.
FUNCTIONAL
RESPONSIBILITIES: Manages the help desk operations; reviews and enforces
service-level agreements; generates end-user surveys and solicits input from
the user community; reviews skill levels and skill mix of help desk staff
and coordinates training; coordinates rotation schedule of staff; and
reports on help desk status and provides metrics to COTR.
MINIMUM
EDUCATION: Bachelors level degree from accredited university or college in
Computer Science or related technical field is required. Advanced
professional education and training in management principles and practices
are desirable.
HELP
DESK SPECIALIST
MINIMUM/GENERAL
EXPERIENCE: Requires a minimum of five years experience and a wide range of
skills and knowledge in computer hardware and software, as well as
networking systems in use at customer site, including COTS applications
packages; Novell, Windows NT Server, and Banyan network operating systems;
DOS, UNIX, Windows 3.11, Win95, and Windows NT desktop operating systems,
80X86 microcomputer hardware. Requires experience in the set-up,
configuration, use and troubleshooting of computer hardware and software.
Experienced and trained in the operation and day-to-day activities of a Help
Desk supporting enterprise-wide networks. Trained and certified in automated
help desk management systems.
FUNCTIONAL
RESPONSIBILITIES: Responsible for providing telephone support to end-user
community on hardware, software and network related problems, questions, and
use. Provides first level problem resolution on the telephone with users;
walks the user through a series of steps to determine problem and classify
level, priority, and nature of problem. If not able to diagnose problem
and/or problem requires physical interaction with end-user dispatches field
engineers from appropriate team. Opens, tracks and closes trouble tickets;
ensures problem ownership and promotes end-user satisfaction; tracks
activities of field engineers to whom tickets were assigned.
MINIMUM
EDUCATION: Bachelors level degree from accredited university or college in
Computer Science or related technical field is required.
SENIOR
COMPUTER SYSTEMS SECURITY SPECIALIST
MINIMUM/GENERAL
EXPERIENCE: At least 4-7 years experience in providing information security
expertise to large scale computer systems including recommendations for
selecting operating systems, telecommunications, hardware, and software.
This position requires 2 years experience with trusted operating systems and
providing direction and oversight to junior system analysts. This position
requires a practical knowledge of automation systems and skills in verbal
and written communications. It also requires initiative, imagination,
analytical ability and the ability to deal tactfully and effectively with
customers.
FUNCTIONAL
RESPONSIBILITIES: Analyzes user requirements and system capabilities to
insure all aspects of physical security, personnel security, procedural
security, hardware/software security, emanations security (TEMPEST), and
communications security for stand-alone systems, mainframe systems (and
their associated connecting terminals), and client/server systems are
examined for Multilevel Security (MLS) systems and non-MLS systems. Must
insure that current NTIS or DOD computer security guidelines and regulations
are addressed in the system life cycle development.
MINIMUM
EDUCATION: Bachelors level degree from an accredited university or college
is required in computer science, electronics, mathematics or computer
related field. Five years directly related experience in computer security
may be substituted for the educational requirement.
COMPUTER
SYSTEMS SECURITY SPECIALIST
MINIMUM/GENERAL
EXPERIENCE: At least 3 years experience in providing information security
expertise to large scale computer systems including recommendations for
selecting operating systems, telecommunications, hardware, and software.
This position requires a practical knowledge of automation systems and
skills in verbal and written communications. It also requires initiative,
imagination, analytical ability and the ability to deal tactfully and
effectively with customers.
FUNCTIONAL
RESPONSIBILITIES: Analyzes and defines INFOSEC security requirements for
Multilevel Security (MLS) systems and non-MLS systems. Designs, develops,
engineers, and implements solutions to MLS and non-MLS requirements. Gathers
and organizes technical information about an organization's missions, goals,
and requirements, existing security products, and ongoing programs in the
INFOSEC arena.
MINIMUM
EDUCATION: Bachelors level degree from an accredited university or college
is required in computer science, electronics, mathematics or computer
related field. Three years directly related experience in computer security
may be substituted for the educational requirement.
SENIOR
TECHNOLOGIST
MINIMUM/GENERAL
EXPERIENCE: Over 7 years technical experience, including design and
implementation,
user support and troubleshooting. Solid foundation in technology and
implementation. Extensive knowledge of computers, network hardware and
software applications. Demonstrated successful technical consulting, and
applications development support for information technology and eBusiness
clients.
FUNCTIONAL
RESPONSIBILITIES: Work with enterprise clients and the engagement team in
the role of technical lead. Develop technical requirements and specification
documents, deliver design and architecture solutions; supervise technical
staff. Provide technical consulting, expert guidance and direction.
Responsible for the operational integrity of the solution and for ensuring
that the technical solution meets business requirements.
MINIMUM
EDUCATION: Master’s degree.
TECHNOLOGIST
MINIMUM/GENERAL
EXPERIENCE: Less than 7 years lead technical experience. Demonstrated strong
technical skills including design and management of research protocols and
plans, full product and project planning, development and implementation,
user support and troubleshooting. Experience in developing technology
strategy and implementation. Extensive knowledge of computers, network
hardware and software applications. Demonstrated successful applications
development support for information technology and eBusiness clients.
FUNCTIONAL
RESPONSIBILITIES: Work with enterprise clients to develop technical
requirements and specification documents, deliver design and architecture
solutions. Assist clients in implementation phase.
MINIMUM
EDUCATION: Bachelor's degree.
RESEARCH
ANALYST
MINIMUM/GENERAL
EXPERIENCE: At least 5 years of experience as a product manager in industry
or as a senior analyst with a market research firm working in eBusiness.
Strong analytical, organizational and oral and written communication skills.
FUNCTIONAL
RESPONSIBILITIES: Measures industry benchmarks for the cost and value of new
products and services, outsourcing/co-sourcing, best practices and standard
service levels in eBusiness, including electronic messaging, network
services, directory services, portals/EIP, content management and Web
optimization. Duties may include gathering primary information regarding an
assignment through in-person and telephone interviews with appropriate
industry participants. Assembles and analyzes information collected, and
prepares findings for client presentations. Helps clients make better
informed decisions by identifying market trends, emerging standards and
common practices in areas such as outsourcing, enterprise directory
services, e-commerce for procurement processes, Web services, intranets,
email handlers, knowledge management, ERP and other critical infrastructure
and application areas.
MINIMUM
EDUCATION: Master's degree
